?? ?????? ??? ???? ?????? ???????? ?????? ?? ????? ?????? ???????? ????. ????? ??? ??????? ??????? ?? ????? ???? ???? ????? ??? ????? ???????? ?? ??????? ?????? ???? ????? ????? ???? ?????? ??? ????? ??????? ????? ???? ????? ??? ??????? ???????? ????? ????? ??????????? ????? ??? ??? ?????? ??

??????? ????????? ?? ????? ????? ??????? ????????? ?? ????? ????? ?????? ?? ??? ?????? ?????? ?????? ??????? ???? ?????? ??? ????? ???? ??? ???? ?????????. "??????? ?? ??????? ?????. ????? ????? ??????? ??????? ??? ????? ???? ?????? ????." ????? ???? ?????: ???? ????? ???????

. ????? ??? ??? ?????? ????? ???? ????? ??????? ??????? ??Stay with I-statements. Instead of telling an personnel, “You produced me upset,” try leading with, “I felt upset when this conduct occurred.” It’s a means of creating personnel experience significantly le

???? ??? ???? ?????? ?? ??? ?? ??????? ??????? ???? ????? ??? ?? ???? ????? ???? ?????. ???? ????? ?? ???? ??????? ???? ???? ????? ?????? ?? ???? ????? ?? ?????. ?????? ?????????? ?????? ?? ???? ?????? ?????? ??? ??? ?????? (????? ??????) ????? ?????? ?? ???? ?? ?????? ????? ?????? ??? ??????

?????? ??????? ?????????? ?? ?????? ???? ?? ????? ????? ??????? ??????? ????? ?????? ??????? ????????? ??? ??????? ??????? ???????? ??? ?????? ?? ??????? ??? ????? ??????? ????? ????? ?? ??????? ?????????? ????? ???? ???? ?? ????????? ???? ???? ??? ??????? ???????? ?????????? ?????? ?? ??????: